Skills
- Oracle E-Business Suite
- Ciboodle Multi-Channel Contact Center Agent Desktop
- Genesys Telephony, IVR, CIM, SIP
- Oracle 360 Commerce Retail Point of Sale
- Microsoft Dynamics
- Microsoft SharePoint
- Microsoft Performance Point
- IBM Sterling Gentran
- Vertex
- Klipfolio Dashboards
- Inquira Knowledgebase
- Sage Fixed Assets
- Richter ERP
Experience
Skills
Personality
Links
- Microsoft SCOM
- Microsoft TFS
- VMWare Server Virtualization
- VMWare Desktop Virtualization
- Citrix
- Microsoft SLQ Server
- Red Dot Web Contact Management
- IBM Rational
- Compuware Automated Testing Tools
- Secureworks
- Microsoft Bing Maps
- Microsoft Lync
Software Packages Implemented
Tools Implemented
Technologies Implemented
- eCommerce and mobile web
- Multi-channel call center infrastructure, knowledgebase and agent desktop
- Data warehouse, business intelligence, key metrics dashboards delivered via mobile
- iPad and iPhone apps
- Server and Desktop Virtualization
- Unified communications
- VOIP telephony in corporate offices and fitness locations
- Interactive Video Displays using Microsoft Kinect technology
- Interactive self-service kiosks
- Interactive Schedule Boards
- Digital Signage
- QR Codes
- RFID
- WIFI
- EDI